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These are the terms governing the booking of places at the annual British Arrows Event which occurs in the first six months of any calendar year. By booking a place you agree to be bound by these terms – you are unconditionally accepting our offer. 

These terms are issued by the British Advertising Broadcast Awards Limited/The British Arrows Limited which trades as British Arrows.

These terms only relate to booking places at the event and do not extend to the sponsoring of awards or participating in the awards process.

The Booking

Bookings do not automatically guarantee confirmation of a place at the event. Places cannot be reserved without full payment which is due by Friday 5th March 2021. All bookings are made on a first-come, first-served basis. We reserve the right to refuse bookings at our discretion.

The details of the event publicised when you booked are correct at the time of printing, but we reserve the right to make whatever changes we deem necessary.

The Event

The cost of the ticket includes a glass of Cordorniu Brut Cava or a soft drink on arrival, dinner and half a bottle of wine per person. There will be a cash bar for any additional drinks, which will be open before the awards take place and at the after party. You can also order additional wines, champagne, beer or drinks from the wine waiter at your table, which are payable by credit or debit card.

Seats are allocated on a first-come, first-served basis. Some tables are better placed than others and we are obliged to offer these to those who book earliest.

Tables seat ten people. You may book less than ten places in which case you will share with other companies to make up full tables. We will do our best to ensure that sharing arrangements are satisfactory and any reasonable requests are fulfilled but you recognise that we do so at our discretion.

You must inform us of any dietary requirements no later than the Due Date including requests for vegetarian, vegan, halal and kosher meals, or any allergies to guarantee we can fulfil your request. 

The Venue

Bookings are issued subject to the rules and regulations of the venue. Each venue has its rules regarding what is acceptable behaviour and has the right to refuse admission or request that people leave the venue.

You shall at all times comply with any rules, policies and procedures of the venue of the event, including all health and safety policies and procedures and all reasonable instructions of the venue staff.

The rules are available on request.


Payment for tickets must be received in full by the Due Date. Tickets will not be released until such time as funds have been cleared and will be posted to the registered name and address approximately 2 weeks before the event. Any part payments received before the Due Date will be regarded as non-refundable deposits. 

If full payment is not made by the Due Date, this will be considered a breach of contract by you, and we will be entitled to reallocate your booking. We will inform you that your booking has been reallocated.


In exceptional circumstances we may change the date and/or venue for the event and we will give you as much notice as we can. If as a consequence you do not wish to attend the event then there is no automatic right to a refund. These terms will continue to apply to the revised event.

We may cancel an event at any time for any reason and shall reimburse any fee paid to you. We reserve the right to deduct any reasonable costs we may have incurred from the payment to be made to you.  We shall have no other liability to you.

If you wish to cancel then provided that we have been given details of your replacement we are happy for you to transfer the place to someone else.

Force Majeure

Neither party shall be liable to the other in respect of any non-performance of its obligations by reason of any act of God, civil war or strife, act of foreign enemy, invasion, pandemic, war, satellite failure, legal enactment, governmental order or regulation, industrial action, trade dispute, lock-out, riot or any other cause beyond their respective control provided always that in any such event the duration of the agreement between the parties shall be extended over which such event continues.


You understand and acknowledge that to the extent the data submitted by you in connection with a booking amounts to personal information, such personal information will be processed in accordance with the requirements of applicable data protection laws.  If you are booking on behalf of others, we process that data strictly on the basis that the others have authorised you to do this on their behalf.

This personal data includes photographs, dietary preferences and access requirements. This is “special category data” which we will process on the lawful basis that you (or the third party) have expressly and voluntarily given consent.

The only personal data we will retain after the event is:

  1. photographs and videos of the event. These will be archived. From time to time we may share these photographs with other entities that archive data relevant to our industry;
  2. financial data for accounting purposes; and
  3. your contact details to let you know re future events.

All other personal data including any data regarding dietary or access will be deleted.

Notwithstanding the express consent you have given for the processing of special category data; our lawful basis for processing is this contract and that it is a legitimate interest for us to inform people in our industry of our activities.


We accept no responsibility for accident, injury, or loss suffered while attending an event, unless it is directly due to our negligence.


If any provision of these terms is found by any court or competent authority to be invalid, unlawful or unenforceable in any jurisdiction, that provision shall be deemed not to be a part of these terms and this shall not affect the enforceability of the remainder of these terms nor shall it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction.

Any provision of these terms shall not be enforceable by a third party (as defined in the Contracts (Rights of Third Parties) Act 1999.

These terms shall be governed by English law and shall be subject to the exclusive jurisdiction of the English Courts.